Dedicating to needs
neonsee provides custom tailored services. Reliability is our promise: Every neonsee system is delivered with a two year standard warranty, that can be extended to a maximum of 10 years. Our maintenance contracts vary from basic yearly calibration service to worry free all-parts-inclusive. In addition to our strong hard- and software after sales support, neonsee offers training and consulting in loss analysis of solar cells and allied investigations. Our science-based expertise can help to upgrade your employees skills and to prepare for the upcoming challenges of emerging technologies.
Maintenance
High reliability and maximum machine availability belong to the core promises of all neonsee products and are reflected in our low priced warranty extension plans. We offer dedicated maintenance contracts, matching your specific requirements. All consumable parts of your neonsee solar simulation system are not only constantly hold in stock in order to achieve maximum up-times, but can be easily replaced by yourself. Due to a plug&play lamp module, the Xenon lamp exchange is performed quick, safe and without any need for realignment of the optical system. Should you once need onsite assistance we are always happy to help with one of our service technicians.
Maintenance
High reliability and maximum machine availability belong to the core promises of all neonsee products and are reflected in our low priced warranty extension plans. We offer dedicated maintenance contracts, matching your specific requirements. All consumable parts of your neonsee solar simulation system are not only constantly hold in stock in order to achieve maximum up-times, but can be easily replaced by yourself. Due to a plug&play lamp module, the Xenon lamp exchange is performed quick, safe and without any need for realignment of the optical system. Should you once need onsite assistance we are always happy to help with one of our service technicians.
Training
We offer customer onsite training after installation and commissioning of their neonsee product. Thus, we can provide you with the best knowledge about your specific system while guiding you hands-on through application and software. At neonsee, we have a great understanding of our customers and are eager to help pull the maximum of information from your application. We are happy to give you guidance and advice during all project steps from planning to qualified application. In addition to our hardware projects, we provide consultancy in advanced loss analysis and allied investigations to our customers in the photovoltaic industry.
Training
We offer customer onsite training after installation and commissioning of their neonsee product. Thus, we can provide you with the best knowledge about your specific system while guiding you hands-on through application and software. At neonsee, we have a great understanding of our customers and are eager to help pull the maximum of information from your application. We are happy to give you guidance and advice during all project steps from planning to qualified application. In addition to our hardware projects, we provide consultancy in advanced loss analysis and allied investigations to our customers in the photovoltaic industry.
Optical semiconductor inspection
Beside our expertise in solar simulation neonsee has gained significant experience in the automated handling and inspection of semiconductor component parts. With special focus on visual imaging techniques combined with multi-spectral electro- and photoluminescence measurements we are ready to bring your automated quality assurance to the next level. With the help of our automation partners neonsee technology is becoming part of highly integrated assembly lines. Fully automated handling, movement and mounting of component parts can be realized through our excellent supplier network and is merged with innovative inspection techniques for process control and monitoring.
Optical semiconductor inspection
Beside our expertise in solar simulation neonsee has gained significant experience in the automated handling and inspection of semiconductor component parts. With special focus on visual imaging techniques combined with multi-spectral electro- and photoluminescence measurements we are ready to bring your automated quality assurance to the next level. With the help of our automation partners neonsee technology is becoming part of highly integrated assembly lines. Fully automated handling, movement and mounting of component parts can be realized through our excellent supplier network and is merged with innovative inspection techniques for process control and monitoring.